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The Northrop Grumman Space Technology website implements a consistent, user-friendly design and navigational structure and uses a myriad of popular internet technologies to enhance your experience. Please choose from the following topics to help you get the most out of your visit:

System Requirements
Plug-ins
Windows Media Player
PDFs
Program Conflicts
Site Index
Search
Contacting Northrop Grumman Space Technology

System Requirements

	Question:		What are the system requirements for the Space Technology website?
	Answer:		This site is best viewed using a 300 MHz PC (or faster), 56K bps (or faster) modem, 32 MB RAM, and a SVGA monitor (at least 256 colors). The faster the modem and the more RAM you use, the better your system's performance will be when using the Internet. We recommend running versions of Netscape or Internet Explorer web browsers. You may not be able to take full advantage of this site if you are using earlier software releases or slower hardware. You can download versions of Netscape and Microsoft browsers at the Netscape Download Page and the Internet Explorer Download Page.
	Question:		Sometimes it looks like I'm getting old information. Why?
	Answer:		It could be your cache. There are several contributing factors which can affect the timeliness of the information your browser is displaying. We recommend the following: Try clicking on reload/refresh. This is the most common way to update the information you are viewing. Some browsers have a tendency to get "lost" or "hung-up" occasionally. Also, most web browsers operate on a cache system, which means they hold previously-loaded web pages in your computer's memory or hard drive. So, when you go to access a previously-loaded page, the browser retrieves the information from the cache rather than downloading the page again. Therefore, in order to receive updated information, sometimes you must clear both the memory and disk caches.
	Question:		How do I clear my "cache?"
	Answer:		Since there are a variety of browsers currently on the market, the procedure of cache clearing will vary. You can often find the cache or temporary internet file element under your browser's Preferences or Options menu. Be sure to clear both memory and disk cache or delete all temporary internet files before attempting to reload the desired page.

Plug-ins

	Question:		What is a plug-in?
	Answer:		A plug-in is additional software that you can install for your web browser to add functionality. Your web browser lets you see text, hyperlinks, and images, while plug-ins are commonly used to add audio, video, and other advanced capabilities to your web browser. Fortunately, all the plug-ins we use on Space Technology website can be downloaded and installed for free from the Internet.
	Question:		What plug-ins are used on the Space Technology website?
	Answer:		QuicktimeTM: Apple's Quicktime technology allows you to take advantage of video, sound, animation, graphics, text, music, and 360-degree virtual reality (VR) scenes. While QuickTime 3 is installed with a variety of browsers, Apple recommends that you get the latest version of QuickTime from their website. QuickTime and the QuickTime Logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. The Get QuickTime Badge is a trademark of Apple Computer Inc., used with permission. Acrobat Reader: With Adobe Acrobat Reader you can view and print Adobe Portable Document Format (PDF) files. It also lets you fill in and submit PDF forms online. Acrobat Reader is available from the Acrobat Reader Download page. Read more about PDF files below.

Windows Media Player

Question:

Besides QuickTime, are there anyother programs that will allow me to view videos and animations?

Answer:

Windows Media Player allows you to view the videos and animations throught the site. You may get the latest version of Media Player from the MIcrosoft website.

PDFs

Question:

What are PDFs and how do I use them?

Answer:

PDF stands for Portable Document Format. The PDF format keeps the look and feel of documents that must maintain specific formatting. PDF files can be viewed by anyone with a free Acrobat Reader.

PDF files on this site are indicated by

To view a PDF file, you will need Adobe Acrobat Reader loaded on your own computer. Acrobat Reader is free software you can download directly from Adobe's website.

Click on any link with the PDF icon on this site and Acrobat Reader will open the PDF file in a new browser window. You can then view or print the document.

You can also save a PDF file to your computer's hard drive by right clicking on the appropriate link. Windows Netscape users right click and select "Save Link As..." Windows Internet Explorer users right click and select "Save Target As..." Macintosh Netscape users use option click "Save Link As..." Macintosh Internet Explorer users use option click "Save Target As..."

Program Conflicts

	Question:		When I use Netscape 7 and I view a Windows Media video why do I get a message that Netscape doesn't recognize the file type?
	Answer:		Netscape doesn't automatically know which application will display the Windows Media files. Select the 'Open it with the default application' option and click 'OK'. If you always want Netscape to use the default application uncheck the box next to the text 'Always show this dialog before handling files of this type' before clicking 'OK'.
	Question:		When I use Netscape 7 why is there always a blank window after I view a Windows Media video?
	Answer:		In order to get the video to download and display for all browsers, we need to have a window pop up. Netscape doesn't automatically close this window.

Site Map

	Question:		Is there a Table of Contents for the Space Technology website?
	Answer:		A fast way to find major topics on this website is to use the Site Map page. A site index is the web equivalent of a table of contents. The site index lists the main topic areas and the sections within them on the site. You can click on a topic that interests you and be taken directly to that page.

	Question:		How do I search the Space Technology website?
	Answer:		You can search the contents of the website by typing a keyword into the Search box displayed prominently on the top right hand corner of every page. When you click the grey arrow to the right of that box, the system will give you a list of all the pages on the Space Technology website that contain that keyword or phrase. In addition to our related links, this is a good way to find all instances of your selected subject matter across the site.

Contacting Northrop Grumman Space Technology

	Question:		Where can I reach someone for more information?
	Answer:		In order to serve you better, please visit our Contact Us page which is accessible from each page header and lists specific contact information for various types of inquiries.

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